SMS Privacy Policy

Effective Date: 5/1/2025               Last Updated: 5/1/2025

Precision Tune Auto Care values your privacy. This SMS Privacy Policy outlines how we collect, use, and protect your information when you interact with us via SMS (Short Message Service or “text messaging”).

Information We Collect

When you opt in to receive SMS messages from us, we may collect the following information:

  • Your mobile phone number
  • The contents of SMS messages exchanged
  • Timestamps of messages
  • Consent status (opt-in/opt-out)

How We Use Your Information

We use the information collected to:

  • Send you transactional messages (e.g., order updates, appointment reminders)
  • Send promotional content (if you have opted in)
  • Respond to your inquiries or requests
  • Monitor and improve our SMS services

Third-Party Services

We may use third-party services to manage and deliver SMS communications (e.g., Twilio, Plivo). These providers are only given access to information necessary to perform their services and are contractually obligated to maintain its confidentiality.

Consent and Opt-In

You will only receive SMS communications from us if you have expressly opted in through a digital form, text message, or other clear method. By opting in, you agree to receive messages at the number you provided.

Opt-Out Instructions

You may opt out at any time by replying “STOP” to any of our messages. After opting out, you will receive one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from us unless you opt in again.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. Access to SMS data is limited to authorized personnel only.

Your Rights

You may request access to the personal information we hold about you, request correction, or ask us to delete your data. Please contact us using the information below.

Changes to This Policy

We may update this SMS Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”

Contact Us

Email: precision.tune25@gmail.com

If you have questions about this SMS Privacy Policy or your personal data, please contact us at:

Phone: 615-399-8863

Address: 2251 Murfreesboro Pike | Nashville, TN 37217